Coolstuffkorea Help Center


About Coolstuffkorea

About us

Are we Trusted?


How to pay my order

Do you accept my country currency?

Order Informations

How to place an order?

How can i modify / change my order?

How can i cancel my order?

Shipping method

Do you offer worldwide shipping?

Where do you ship from?

Why i didn't receive my orders in one package?

Shipping time

How long will it take to receive my order?

Why my order has not arrived yet?

It's been over 8 weeks and i have not received my order, what can i do?

Order tracking

Do free shipping get tracking number?

How can i track my order?

Why my shimpent status doesn't change?

After Purchase

Can i return an item for a full refund?

I received a wrong item / color / size . what should i do?